When you buy any of our digital products, once payment is made and the transaction is confirmed with the merchant, you will be able to create your own login and password during this process for full access to the your product using our membership area. Once both steps are completed, you will be sent an email confirmation and a receipt of your payment details & subsequently your login details and instructions on how to access the digital product. Delivery is usually immediate and you can access the site right away. If there are any problems whatsoever, please do not hesitate to contact us and we will aim to rectify this ASAP for you. Please note, we sell digital products in the following formats:

– MP3

– Video Formats

– PDF Formats

So you know we occasionally sell physical DVD’s and hard copies of those same digital products so you can read/watch them at your own pace.

We always clearly specify at the time of the purchase if the goods are digital downloadable or physical. Or in some cases a mixture of both.

We also offer subscription base products through our membership section where you will be paying recurring cost each month or on a annual basis depends on the subscription plan you signed up for.  We will never raise the price you initially pay for your subscription, even if your said costs increase and we put the price up in the future. NB – If you would like to cancel, you can do so at any time – there are no contracts and you are not tied in.

Simply email us at : support@moenawaz.com.